is a two-step process. First determine the time needed for each order at each order at each work center. Then sum up the capacity required for individual orders?

• A.Capacity required
• B.Available capacity
• C.Load
• D.Both A and B are same

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An attempt to provide more satisfying meaningful jobs and to use the worker's mental and interpersonal skills is called:

• A.Job assignment
• B.Job accomplishment
• C.Job enrichment
• D.Job design

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What attempts to prevent the production of defects by showing that when the standard deviation increases there is an assignable cause for variation?

• A.Process control
• B.Process capability
• C.Process value
• D.Process variation

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Planning bill does not represent

• A.None of the above
• B.Buildable products
• C.Product structure looks
• D.Average product

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The sum of the benefits the customer receives and can be more than the product itself is called:

• A.price
• B.quality
• C.value
• D.workforce

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