All of the following are reasons why companies are adding more services around their productsEXCEPT:

• A.increase in IT capabilities that make this offering possible
• B.need to get closer to the customer
• C.desire of companies to compete on price
• D.commoditization of products

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The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:

• A.flow of supply into an organization.
• B.flow of demand information and cash up the chain.
• C.transportation of goods to the next link in the chain.
• D.flow of product information up to the next level of the chain.

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Managing supply chain risks includes which of the following activities?

• A.Developing alternatives to key suppliers
• B.Setting aside funds for disruption-recovery efforts
• C.Charging each supply chain partner a portion of risk cost
• D.Creating extra inventory to cover disruptions in the supply chain

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The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:

• A.available capacity.
• B.inventory balance.
• C.design history.
• D.warehouse location.

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A company wants to implement a system for managing environmental compliance with legislative and regulatory requirements. Which of the following sustainability tools is most appropriate?

• A.ISO 14000
• B.Global Reporting Initiative (GRI)
• C.ISO 26000
• D.UN Global Compact

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