The test statistic is approximately:

• A.4.79
• B.5.44
• C.2.08
• D.6.71

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A complex system has many causes and effects. These may be illustrated on which of the following:

• A.matrix diagram
• B.matrix diagram
• C.interrelationship digraph
• D.cause and effect diagram
• E.affinity diagram
• F.activity network diagram
• G.tree diagram
• H.process decision program chart
• I.prioritization matrix

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George is an employee of Black, Inc. John is George's internal customer.
Which statement is true?

• A.John is employed by a company that purchases material from black, Inc.
• B.John is employed by another company as an internal auditor.
• C.John is employed by another company that supplies material to Black, Inc.
• D.John is employed by another company that has a fiduciary agreement with Black, Inc.
• E.John is employed by Black, Inc.

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When measurements are made by reference to a graduated scale, the resulting data are referred to as

• A.continuous
• B.attribute
• C.discrete
• D.nominal

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A set of data from a process has 8 readings per sample and 50 samples. The mean of the 50 sample means is 12.62. The mean of the 50 ranges is 0.18.A customer requires that SPC charts be done on their forms which have spaces for only 5 readings per sample. What should be the UCL and LCL for tbe new averages chart?

• A.11.61 and 13.63
• B.none of the above
• C.12.53 and 12.71
• D.12.58 and 12.66

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