As DMAIC projects are rolled out to process owners and staff, training needs to focus on

• A.obtaining top management support
• B.giving instruction on how to plan, administer, and control the work to top management
• C.motivating the staff to higher productivity and quality
• D.providing process owners and staff instructions on planning, doing, and controlling the process

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In a good Measurement System the most variation will be with part-to-part measurements. What should you do if the majority of variation is associated with the Gage R&R assuming the gage is technically capable?

• A.Run another MSA test with the machine
• B.Focus on trimming the Part-to-Part variation
• C.Focus on fixing the Repeatability and Reproducibility of the measurement device
• D.Purchase a new machine

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The calculation of Column Total times Row Total divided by Grand Total yields expected values from what type of chart?

• A.None
• B.Contingency Table
• C.Pareto Chart
• D.Sakami Table

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SCENARIO
A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.

After some work on the dryer, additional data are collected which when plotted looks like this:

Which type of variation dominates?

• A.within sample
• B.sample to sample within the hour
• C.none of the above
• D.hour to hour

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The mean, median and mode of a distribution have the same value. What can be said about the distribution:

• A.it is exponential
• B.it is uniform
• C.none of the above
• D.it is normal

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