Free Avaya 3309 Exam Dumps Questions & Answers

Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:
The system is experiencing technical difficulties.
Which two steps would you take to identify the likely cause of this message? (Choose two)

• A.Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM).
• B.If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.
• C.If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.
• D.Ensure that the Short Message Service (SMS) server is not down.
• E.Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available

Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?

• A.A campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.
• B.A campaign is a group of agents assigned to a specific job/task.
• C.A campaign is a collection of customer names, telephone numbers, and e-mail addresses.
• D.A campaign is a strategy defining when to best contact contacts.

A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?

• A.8080
• B.443
• C.28443
• D.8443

A customer has added a Contact Data source and then runs the upload, which then fails. Which log should be checked for possible error messages?

• A.$POM_HOME/logs/PIM_Web.log log files
• B.$POM_HOME/logs/PIM_CmpMgr.log* log files
• C.$POM_HOME/logs/CmpMgrService.out* log files
• D.$POM_HOME/logs/PlM_CmpDir.log* log files

Your customer reports that no outbound calls are occurring for Proactive Outreach manager (POM) campaign for a new installation. Which configuration should be checked?

• A.You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, ntpd Daemon, and Postgres database are running
• B.The global configuration data for POM; you need to check that the POM server, Campaign Manager, Campaign Director, and Postgres database are running
• C.You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, and Postgres database are running
• D.You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, Tomcat Service and Postgres database are running