Free Avaya 3313 Exam Dumps Questions & Answers

Which Contact Center Multimedia utility is used to view multimedia contacts listed by the type of contact (e.g.
Email, IM, Outbound, Web Chat, and etc.)?

• A.Multimedia Administrator
• B.CCMM Database Logging
• C.CCMA > Multimedia
• D.Multimedia Dashboard

In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.
If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?

• A.CCT
• B.SIP RTP
• C.TAPI AnswerCall
  D TR87 AnswerCall

The Avaya Grep SipSequence.html report is generated from a call's SIP Message, and graphically displays the call flow through endpoints and route points.
Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)

• A.Customer telephone number
• B.AACC CDN
• C.Avaya Aura Media server (AAMS) addresses
• D.CSTA/TR87 Call ID

If web Services Security is enabled, which three issues will you see unless the correct certificates have been imported to relevant machines? (Choose three.)

• A.TLS Link between AACC and CM disconnected
• B.TLS Link between AACC and AES IS disconnected
• C.Certificate warning messages when browsing CCMA
• D.Avaya Agent Desktop (AAD) does not launch successfully

Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)

• A.All SIP signaling and RTP streams will go to the Active server.
• B.All SIP signalingand RTP streams will go to the active and standby server.
• C.The AAMS notifies Avaya Aura contact (AACC) through port 57012 that an AAMS failover has occurred.
• D.Either the primary server or backup server can be in the active state, or the other AAMS server will be in the standby state.