Free Avaya 3314 Exam Dumps Questions & Answers

Refer to the exhibit.

In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below.
What is the accurate explanation of this SDR report?

• A.The call was initially queued on [email protected]. Due to a SIP ERROR the call was re-queued to
  [email protected]. A spike in EWT re-queued the call to [email protected].
• B.The call was initially queued on [email protected]. Due to a spike in EWT the call was re-queued to
  [email protected]. The call then observed a SIP ERROR and it was re-queued [email protected].
• C.The call was initially queued on [email protected]. Due to a SIP ERROR the call was re-queued to
  [email protected]. A spike in Estimated Wait Time (EWT) re-queued the call to [email protected].
• D.The call was initially queued on [email protected]. Due to a spike in EWT the call was re-queued to
  [email protected]. The call then observed a SIP ERROR and it was re-queued [email protected].

Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?

• A.CCXML Browser
• B.System Manager
• C.Web Service
• D.Session Manager

To send certain alarm codes to the syslog server, which three actions are required? (Choose three.)

• A.Setup the syslog server to accept the alarm codes.
• B.Administer the Syslog Server IP address and port.
• C.Enable sending of events to syslog.
• D.Administer an email address to receive the alarms.

If you need to verify the state of the Campaign Manager, Campaign Director, Agent Manager, ActiveMQ and RuleServer processes, which EPM page would you consult?

• A.Campaigns > Campaign Manager
• B.Real-time Monitoring > System Monitor
• C.POM Monitor
• D.Configurations > POM Servers > POM Manager

What is the purpose of the Operational Database?

• A.To add a new database to the current Schema, acting as default database in case of data inconsistency in the server database
• B.To work as a temporary database, creating a new table for each job to hold filtering and sort criteria changes, being applied dynamically
• C.To Load Balance with the POM database, sharing campaign contacts and rules, and collecting real time information from the POM Monitor
• D.To increase the number of concurrent users to POM for different jobs, using the same MPP resources, from either the primary or the auxiliary server