Free Avaya 33160X Exam Dumps Questions & Answers

A technician is preparing for an upgrade from Workforce Optimization (WFO) Vll to Avaya Workforce Engagement R20.X .Which upgrade path must be used?

• A.Side-by side or hardware reuse migration to R20.x
• B.Side-by side upgrade to R20.x in Windows 2016
• C.In-place upgrade to R20.x in Windows 2012 R2 (grey kit)
• D.Two step upgrade process, to V15.1 first, then to R20.x

When analysing an Avaya Workforce Engagement recording integrations with Avaya Contact Recorder Advanced (ACRA) What are the three main components? (Choose three)

• A.RIS (Recorder Integration Service).
• B.Storage
• C.Recorder
• D.Archive
• E.Customer Environment.

A technician needs to verify the license applied in Framework for an Avaya Contact Recorder Advanced (ACRA) To enable Trusted License, which feature must be checked under License Management?

• A.Back Office - Item Tracking
• B.AWFO
• C.ACRA
• D.Avaya
• E.Enable Named Employees Unit of Measure

A technician is configuring the recorder Integration Service in Recorder Manager to allow the recorder to communicate with the switch Which statement is true about CTI adapter?

• A.CTI adapter is required to receive call signalling and meta data from the
• B.There is just one CTI adapter per data source
• C.There is just one CTI adapter per system
• D.CTI adapter is not necessary for Integration Service

The technician is configuring the Enterprise Manager.
Which statement is true about task that can be completed under Enterprise Manager?

• A.Itassignscall buffer disk settings an logical drives to the contact recording environtment
• B.It connects Recorder with the third-party system
• C.It captures and processes events from server interfaces
• D.It sets up recorder roles, which define the functionality of servers