Free Avaya 6210 Exam Dumps Questions & Answers

Which tool displays the status counts for each multimedia contact type?

• A.Contact Center Database Dashboard
• B.Multimedia Dashboard
• C.Contact Center Database Maintenance
• D.Multimedia Data Management

Avaya Aura Contact Center (AACC) Release 7 supports only the Avaya Aura Media Server (AAMS), formerly called Avaya Media Server.
Which three statements regarding the AAMS are true? (Choose three.)

• A.AACC requires a license for each AAMS instance in the solution.
• B.An Avaya Aura Media Server High Availability pair of server requires two instance licenses.
• C.A standalone Avaya Aura Media Server is supported on the Windows Server operating system.
• D.AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

When verifying the Communication Control Toolkit (CCT) server was added during installation to the configuration page of the Contact Center Manager Administration (CCMA), which server is associated with the CCT server?

• A.Contact Center Manager Administration (CCMA)
• B.Contact Center Manager Server (CCMS)
• C.Contact Center Multimedia (CCMM)
• D.License Manager

Avaya Aura Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aura Contact Center (AACC) and AES is Mutual TLS.
Which three statements regarding the AES and AACC are true? (Choose three.)

• A.AES 7.0 does not include the default Contact Center root certificate. To use the default root certificate with AES 7.0, you must import it into AES.
• B.The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.
• C.AES 7.0 includes the default Contact Center root certificate.
• D.If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.

Refer to the exhibit. You are creating an Advanced Screenpop in the wizard and have configured where the screenpop will launch (highlighted in the box). Where will the screenpop launch as shown in the exhibit?

• A.Launch the screenpop externally in the agent's Conferencing software
• B.Launch the screenpop internally in the tab of the Agent Desktop
• C.Launch the screenpop internally in the initial screen of the Agent Desktop
• D.Launch the screenpop externally on the user's browser