Question 26
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
Question 27
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?
Question 28
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Breeze > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?
Question 29
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
Question 30
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?