A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).
Which log will show more relevant logs for UAC?

• A./var/log/Avaya/dcm/pu/CSCService/CSCService.log
• B./var/log/Avaya/dcm/pu/UnlfiedAgentController/ua-bpm-pu.log
• C./var/log/Avaya/servlces/ContactCentefService/ContactCenterService.log
• D./var/log/Avaya/services/UCAStoreService/UCAStoteServlce.log

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During troubleshooting of Avaya Control Manager (ACM), it was found that ACM is not synchronized fully with the Communication Manager, and you are advised to run the Avaya Synchronizer tool.
Which statement about the Avaya Synchronizer tool is true?

• A.Choose Import Mode: Initial (only for Initial synchronization)
• B.Choose Import Mode: Initial (run every time for synchronization)
• C.Choose Import Mode: (renew for renewing synchronization)
• D.Choose Import Mode: Sync (run every time for synchronization)

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Which statement correctly describes the Avaya Oceana Monitor?

• A.It provides a single location to view the status of the UAC Oceana component.
• B.It provides a single location to view the status of Cluster1 components.
• C.It provides a single location to view the status of each supported Oceana component.
• D.It provides a single location to view the status of the UCM Oceana component.

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Which statement describes the function of the Context Store Snap-in?

• A.It is a normalized model for all resources and interactions that provides states for resources and interactions.
• B.It is an agent selection component based on attribute matching across all channels.
• C.It is an enterprise workflow model to orchestrate the omni-channel interaction flow.
• D.It is an engine for tracking and maintaining the end-to-end context of customer Interactions.

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