Free Avaya 7497X Exam Dumps Questions & Answers

A customer used the debug utility in the Chrome browser after launching the chat session, go to More Tools > Developer Tools, and they find the following error message:

What is the problem Indicated by this error message?

• A.The customer web chat is rejected by the browser proxy or antivirus installed In the PC
• B.The customer web chat is unable to connect to Avaya Oceana web chat snap-in.
• C.The customer web chat is connected but there but no agents available In Avaya Oceana.
• D.The customer web chat is connected but there is a problem with the web chat snap-in.

Which statement regarding UCA Store Backup is correct?

• A.UCA Store backup can be run immediately or scheduled later.
• B.UCA Store backup is immediately for the Avaya Oceana solution.
• C.UCA Store backup can be taken without entering the backup password.
• D.UCA Store backup can be run immediately and it does not support backup scheduling.

To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

• A.CS TOOL
• B.Web Browser
• C.POSTMAN
• D.SERVICE MAP

From where can you change the log-level for Avaya Oceana snap-in components?

• A.Breeze Node CLI
• B.Avaya Control Manager
• C.Omni channel Data store
• D.System Manager

While troubleshooting web chat interactions, which snap-In service and PU logs must be checked from the Avaya Oceana Cluster#3?

• A.WAlMRestService
• B.ORCRestService
• C.AgentControllerService
• D.CustomerControllerService