Free Avaya 78201X Exam Dumps Questions & Answers

Which three licenses can support the Avaya Equinox client without the additional need for a softphone? (Select three.)

• A.Office Worker
• B.Power User
• C.Receptionist
• D.Remote Worker
• E.Basic User
• F.Teleworker

A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.
Which Voicemail Pro feature can the technician suggest?

• A.Avaya Contact Recorder
• B.Auto Attendant
• C.Looped Announcement
• D.Voicemail Collect
• E.Campaign

When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?

• A.Avaya Contact Recorder
• B.Web Services
• C.Voicemail Pro
• D.Call Detail Records
• E.one-X Portal

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

• A.A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.
• B.A caller will hear an automated voice saying "Please Hold", which can be customized to play a different message by configuring the Music-on-Hold source.
• C.A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.
• D.A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.

If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

• A.Capture a System Monitor trace and escalate to Avaya for analysis.
• B.Use Customer Call Status (CCS) to see the user to which the call is ringing.
• C.Use the System Status Application (SSA) to see the user to which the call is ringing.
• D.Wait until the system is idle and place test calls to listen to the ringing phone.