A partially created user story for an approval task has been added to the Product Backlog and you have been asked to review it.
So far, the user story includes acceptance criteria stating:
"Verify that the user can select approve or deny."
"Verify that the user can enter an approval comment."
What are two examples of additional content that need to be added to the user story before it can be considered complete?

• A.Condition upon selecting either "deny" or "approve"
• B.User story description
• C.UI mockup
• D.Truth table

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An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

• A.Using a natural language connected system
• B.Using a decision table
• C.Using an image analysis connected system
• D.Using a SAIL form

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A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?

• A.A report showing the user's cases with associated actions.
• B.A dashboard showing the user's cases with associated actions.
• C.A sequential workflow of process tasks.
• D.A records-centric design using related actions for the various activities.

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A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?

• A.Build in a review task for a user to evaluate and route accordingly
• B.Use the find functions to search for certain keywords in the text body and route accordingly
• C.Integrate with a translation service to route accordingly
• D.Integrate with a natural language processing system to categorize the user's needs and route accordingly

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Which three use cases are best suited for implementation with Appian?

• A.A use case that requires integrations with different systems
• B.A use case that can be developed and run offline only
• C.A use case that requires multiple approval workflows
• D.A use case that requires the editing of documents without third-party integration
• E.A use case that requires reporting and displaying graphs

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