Free BCS PC-BA-FBA Exam Dumps Questions & Answers

When is the self-esteem of individuals affected by a change process usually at its lowest?

• A.At all points during the change process.
• B.In the middle phase of the change process.
• C.At the start of the change process
• D.At the end of the change process.

What is stage 0 (zero) of the concerns-based adoption model?

• A.Defininition.
• B.Initial change.
• C.Awareness.
• D.Shock.

Which of the following statement is TRUE about the process view of an organisation?

• A.It focuses on the customer of the organisation.
• B.It focuses on the functions of an organisation.
• C.It focuses solely on the internal view of the organisation.
• D.It focuses on the organisational structure.

The system should allow a user to enter customer details and select appropriate customers for a mailshot What is wrong with this requirement?

• A.It should be specific about the user it refers to.
• B.It consists of two requirements which should be separately defined.
• C.It contains the word should" which must not be used in a requirement.
• D.It should not contain the word "system" in the requirement."

Which of the following is an advantage to the host organisation of using an internal consultant to conduct a business analysis project?

• A.They will have a broad business perspective.
• B.They will have a dispassionate view of the host organisation.
• C.They will only be paid when they are needed.
• D.They will be familiar with the host organisation.