Which of the following is a guideline that project managers should follow when communicating with their teams through e-mail?

• A.If the entire message can fit in the subject line, put it there.
• B.Continue replying to e-mail messages without changing the subject line to maintain continuity.
• C.Minimize the total number of e-mails by including as many subjects as possible in a single e-mail.
• D.Always reply to all the people to whom the initial message was sent.

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Which of the following provides certifications as a Project Management Professional?

• A.PMS
• B.PMI
• C.PMC
• D.PMP

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A _____ is a graphic display of data that illustrates the results of a process over time.

• A.statistical sampling chart
• B.control chart
• C.Pareto chart
• D.Six Sigma chart

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_____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers.

• A.Theory W
• B.Theory X
• C.Theory Z
• D.Theory Y

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Which of the following project management knowledge areas primarily involve generating, collecting, disseminating, and storing project information?

• A.project time management
• B.project procurement management
• C.project communications management
• D.project cost management

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