Which two SSO features are true? (Choose two.)

• A.allows Jabber to use LDAP directory services for contact imports
• B.transfers the authentication from the system that hosts the applications to a third-party system
• C.improves productivity by reducing time spent re-entering credentials for the same identity
• D.reduces costs by decreasing the number of help calls that are made for voicemail PIN resets
• E.allows LDAP user import on Cisco Unified Communications Manager

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Refer to the exhibit.

Which statement is true?

• A.If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.
• B.Each Cisco IM&P subcluster must have the same number of nodes.
• C.The administrator must add one node to each subcluster for high availability.
• D.IM&P nodes in each subscluster must be configured from the same OVA template.

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Refer to the exhibit.

User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and how does it get resolved?

• A.Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.
• B.The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.
• C.The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.
• D.The user credentials are incorrect; ask the user to change the credentials.

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Refer to the exhibit.

Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)

• A.Rename the directory URI value for one of the users to ensure that there is no duplication.
• B.Assign the duplicate user to the secondary Cisco IM and Presence node.
• C.Rename the User ID value for one user if different users on different clusters have the same User ID assigned.
• D.Unassign a user from one of the clusters when the same user is assigned to two different clusters.
• E.Delete the user ID for the duplicate user ID.

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Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences?
(Choose two.)

• A.Advise all users to re-login to their Jabber clients.
• B.Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.
• C.Click the Fallback button in the Server Action pane.
• D.Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.
• E.Perform a restart of the IM&P primary server to force fallback.

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