Free Cisco 500-440 Exam Dumps Questions & Answers

Which three features does the SIP Proxy software provide when Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, and Cisco Unified SIP Proxy are used? (Choose three.)

• A.N+1 or N.N redundancy
• B.box-to-box redundancy
• C.integration with Cisco ISR using SM-SRE
• D.demarcation point between networks
• E.load balancer for HTTP and SIP
• F.centralized dial plan

Which two items are factors of bandwidth requirements for the visible network connection between the Cisco Unified Contact Center Enterprise (UCCE) Agent Peripheral Gateway and the call router? (Choose two.)

• A.number of concurrent real-time reports
• B.percent of traffic requires Agent Greeting
• C.percent of traffic with Courtesy Callback
• D.busy hour call attempts
• E.number of skill groups per agent

Which two features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose two.)

• A.CT1 data on Cisco Agent Desktop screen pop
• B.agent to agent transfer
• C.Cisco Extension Mobility for agents
• D.Call queuing

In the congestion control feature of Cisco Unified Contact Center Enterprise, which four options handle the calls that are to be throttled? (Choose four.)

• A.Transfer calls to an available IVR port.
• B.Send a Release Message to the routing client.
• C.Treat the call with System Default Label.
• D.Offer Courtesy Callback to the caller, then terminate the call.
• E.Queue the call and play a message, then release the call.
• F.Treat the call with Dialed Number Default Label.
• G.Transfer the call to the Cisco Unified Communications Manager hunt group.
• H.Terminate the call with a Dialog Fail or RouteEnd.

Which statement about when you deploy Cisco Unified CCE 12,000 agent deployment model where each physical CPU core is mapped 1-1 with a vCPU is true?

• A.You can overload/over-subscribe the vCPU/cores on the UCS servers as long as you do not over-subscribe the computing resources in MHz on each server host.
• B.You cannot overload/over-subscribe the vCPU/cores on the UCS servers even if you do not over-subscribe the computing resources in MHz on each server host.
• C.You can overload/over-subscribe the vCPU/cores on the UCS servers as long as the total CPU reservations are within 65 percent of the available CPU of the host (there is spare room in CPU computing resources).
• D.You can overload/over-subscribe the vCPU/cores on the UCS servers as long as the memory reservations are within 80% of the available memory of the host.