Free Cisco 600-460 Exam Dumps Questions & Answers


Exam Code/Number:	600-460Join the discussion
Exam Name:	Implementing and Supporting Cisco Unified Contact Center Enterprise
Certification:	Cisco
Free Question Number:	70
Publish Date:	May 27, 2026
# of views:	3496
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Total 70 questions

Question 1

Which option lists the minimum extended call variables that are needed for Cisco Unified Customer Voice Portal Agent Greetings?

A.user.ToExtVXML, user. app_media_lib, user.input_type
B.user.microapp.ToExtVXML, user.microapp.app.media_Server, user.microapp.locale
C.user.microapp.FromExtVXML, user.microapp.app.media_Server, user.microapp.input_type
D.user.microapp.FromExtVXML, user.microapp.app_media_lib, user.microapp.input_type
E.user.microapp.ToExtVXML, user.microapp.app_media_lib, user.microapp.input_type

Question 2

When configuring the Cisco Unified Customer Voice Portal Courtesy Callback feature in the ingress and VXML gateway, which configuration is needed to ensure that SIP is set up to forward SIP INFO messaging?

A.signaling forward conditional sip info
B.signaling sip forward unconditional
C.signaling forward conditional
D.signaling forward unconditional
E.signaling forward unconditional sip info

Question 3

Which command is issued to check the replication status of a Cisco Unified Intelligence Center cluster?

A.utils dbreplication
B.show dbreplication status
C.utils dbreplication runtimestate
D.utils dbreplication summary

Question 4

Which command is used to examine detailed events processed by the call router with Cisco Unified Contact Center Enterprise?

A.dumplog rtr <options..>
B.viewlogs rtr <options..>
C.showlogs rtr <options..>
D.dumplog router <options..>

Question 5

Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the Jgw1log file. Which option describes the likely cause of this error?

A.MAC address of the phone not associated with PG user.
B.Phone Join Across Lines feature is enabled.
C.In the peripheral gateway, Agent Phone Line Control not set to "All Lines".
D.PG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.
E.Phone line does not have the Maximum Number of Calls and Busy Trigger setting set to 2 and 1 respectively.