Free Cisco 642-770 Exam Dumps Questions & Answers

DRAG DROP

Correct Answer:

Which two opportunities for improvement are realized by trending the metrics for the total number of trouble tickets by severity per period (total and by support queue)? (Choose two.)

• A.identifying the rate of change
• B.better incident resource allocation
• C.collection of information relating to the incidents for higher-tier analysis
• D.understanding the effects of the incident management process improvements

What will happen if a new version of Cisco IOS XR Software is installed and activated, and then the router reloads?

• A.When the router comes back, the new version is loaded and the old and new versions are on disk0.
• B.When the router comes back, the old version is loaded and only the old version is on disk0.
• C.When the router comes back, the new version is loaded and only the new version is on disk0.
• D.When the router comes back, the old version is loaded and the old and new versions are on disk0.

At which SONET layer would you expect to see B3 errors?

• A.physical
• B.path
• C.segment
• D.line

According to the ITIL@ v3 framework, which four measurements or measurement modifications can contribute to improvement opportunities in traffic patterns or threshold crossing alarms? (Choose four.)

• A.Evaluate the impact the rate of incidents have on performance.
• B.Evaluate the impact the rate of change has on performance.
• C.Identify service take-up trends in monitoring network traffic to determine the adoption and growth of services offered across the network.
• D.Evaluate the impact the rate of incidents have on change.
• E.Implementing hold-down timers on specific alerts that more accurately reflect the impact of an event on performance.
• F.Evaluate the impact the rate of configuration item inconsistencies have on change.