Free Cisco 820-424 Exam Dumps Questions & Answers

Which two post-sales activities can be used to identify new opportunities and capabilities to support the customer? (Choose two.)

• A.as a way to advertise current promotions and special offers
• B.as a mechanism for validating the ROI for technology
• C.as a forum for promoting Cisco architectures
• D.as a way to learn about new or changed customer

Which statement is true?

• A.Customer satisfaction improvement represents a financial benefit
• B.In order to include expense savings in a business case, you should create a model to calculate the high to low range of savings
• C.Non-financial benefits should be identified by the customer's finance representative
• D.Financial benefits can include cost reduction in the short term, plus an overall decrease in ongoing expenses

Which tool or document can help you identify areas of gaps in knowledge about your customer's overall strategy and operating model?

• A.A win/loss review from a proposal delivered to the customer 12 months ago
• B.An account coverage plan for your team's territory
• C.Business Model Canvas
• D.Customer's communications plan for the rollout of a new application

Which of the following threeassessment factors are used to determine the technical value of the business case? (Choose three.)

• A.Accountability
• B.Lifecycle management
• C.Solution portability
• D.Maintenance policies
• E.Interoperability
• F.Business value

Which component of a technology implementation is often overlooked?

• A.risk mitigation
• B.user adoption
• C.calculation of ongoing operational expenditure
• D.gap analysis