Free CompTIA 220-1002 Exam Dumps Questions & Answers

A user is working on a shared computer and attempts to open the email application, which freezes when opened. A technician logs into the computer, and the email application works without issue. The technician has the user log back in, but the application still freezes when opened. Which of the following is the NEXT step the technician should take to resolve the issue?

• A.Perform repair installation on the application
• B.Check for and apply software updates
• C.Rebuild the user's mail profile
• D.Add the user to the local administrators group

A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent.
Which of the following BEST describes the technician's actions?

• A.Avoid distractions
• B.Set and meet timelines
• C.Adhere to user privacy policy
• D.Deal appropriately with customer's confidential material

A user's mobile device appears to lose connectivity only in certain areas.
The device works normally when it is not in those areas, and the user has determined that a cellular signal is available in the areas where the connectivity is lost.
Which of the following should be considered?

• A.Data transmission over set limit
• B.Unintended W1F1 connection
• C.Unintended Bluetooth pairing
• D.Unauthorized location tracking

A desktop technician is attempting to upgrade several machines to Windows 10. After releasing there is only one disc for the installation, the technician decides to upgrade over the network.
Which of the following boot methods initiates such an upgrade?

• A.Optical drive
• B.SSD
• C.Flash drive
• D.PXE

A technician is developing a backup and disaster recovery plan for a customer. The customer requires quick file recovery when necessary, but wants to ensure recovery is possible in case of a complete disaster, with data loss of no more than three days.
Which of the following backup procedures should the technician suggest to BEST meet the customer's needs?

• A.Configure backups to the cloud storage and set minimum retention.
• B.Schedule daily backups to local storage and weekly backups to cloud storage
• C.Archive to tape that is stored in an isolated part of the building.
• D.Back up to local storage that in turn is backed up to the cloud storage