In which of the following situations should there be come expectation of privacy?

• A.Posting a comment on a friend's social media page
• B.Submitting personal information on a school enrollment site
• C.Posting a comment on a video sharing site
• D.Sending email and pictures to a close relative

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A technician is called to replace a display for a workstation. Which of the following would MOST likely be used to connect the display to the workstation?

• A.DSL
• B.USB
• C.DVI
• D.NFC

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To establish a theory of probable cause, one technician investigates network issues in the server room while another technician troubleshoots the user's workstation. Which of the following troubleshooting methodologies is being performed?

• A.Duplicate the problem
• B.Divide and conquer.
• C.Research the knowledge base.
• D.Satellite

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A company will begin to allow staff to work from home by means of formal request. Which of the following is the BEST way for the company to document this change?

• A.Written policy
• B.Written memo
• C.Written email
• D.Written procedure

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Which of the following is an advantage of installing an application to the cloud?

• A.Data is not stored locally.
• B.Support is not required.
• C.Service is not required.
• D.Internet access is not required.

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