Free CompTIA PD1-001 Exam Dumps Questions & Answers

The Laser/LED unit:

• A.scans the original document.
• B.transfers a negative charge to the toner in the toner cartridge.
• C.creates a positive charge on the transfer assembly.
• D.produces a beam that creates a latent image to the photoconductor.

While troubleshooting a paper jam, the technician checks the service manual to determine which trays use the roller where the jam occurs. Which of the following general troubleshooting steps does this process describe?

• A.Validation of the issue
• B.Trying to recreate the problem
• C.Document the solution
• D.Establishing theory of probable cause

A customer is using a remanufactured toner which has caused damage to the fuser unit and wil require the unit to be cleaned. The unit is covered under warranty, but using remanufactured toner causes the warranty to be voided. This is now a chargeable service. Which of the following is the BEST response from the technician?

• A.You will be receiving a bill after the service is complete. Here is my contact information.
• B.You have voided the warranty so any services will now be charged to your company.
• C.Do not use remanufactured toner; it states that in the warranty. You will be billed for this service call and the parts.
• D.Using remanufactured toner is not covered by manufacturers warranty. Therefore this service call and the parts required will be chargeable.

When an image is scanned it is focused onto which of the following components?

• A.Transfer belt
• B.Charge roller
• C.CCD
• D.Lens

The latent image is created on the photoconductor by which of the following?

• A.Laser unit
• B.Fusing unit
• C.Transfer unit
• D.Scanner unit