Free EXIN EX0-117 Exam Dumps Questions & Answers

Which one of the following is the BEST description of a relationship in service asset and configuration management?

• A.Defines how version numbers should be used in a release
• B.Defines which software should be installed on a particular piece of hardware
• C.Describes how the configuration items (CIs) work together to deliver the services
• D.Describes the topography of the hardware

Where would you expect incident resolution targets to be documented?

• A.The service portfolio
• B.A request for change (RFC)
• C.A service level agreement (SLA)
• D.A service description

Which of the following is NOT a benefit of using public frameworks and standards?

• A.They are always free ensuring they can be implemented quickly
• B.They make collaboration between organizations easier by giving a common language
• C.Knowledge of public frameworks is more likely to be widely distributed
• D.They are validated across a wide range of environments making them more robust

Which of the following statements BEST describes the aims of release and deployment management?

• A.To build, test and deliver the capability to provide the services specified by service design
• B.To record and manage deviations, risks and issues related to the new or changed service
• C.To ensure that each release package specified by service design consists of a set of related assets and service components
• D.To ensure that all changes can be tracked, tested and verified if appropriate

Which of the following are within the scope of service asset and configuration management?
1.Identification of configuration items (CIs)
2.Recording relationships between CIs
3.Recording and control of virtual CIs
4.Approving finance for the purchase of software to support service asset and configuration management

• A.1, 2 and 3 only
• B.All of the above
• C.1, 2 and 4 only
• D.3 and 4 only