Free EXIN EX0-117 Exam Dumps Questions & Answers

Why are public frameworks, such as 1TIL, attractive when compared to proprietary knowledge?

• A.Proprietary knowledge may be difficult to adopt, replicate or transfer since it is often undocumented
• B.Public frameworks are always cheaper to adopt
• C.Proprietary knowledge has been tested in a wide range of environments
• D.Public frameworks are prescriptive and tell you exactly what to do

Which of the following processes contributes MOST to quantifying the financial value of IT services to the business?

• A.Demand management
• B.Financial management
• C.Risk management
• D.Service level management

Which one of the following does service metrics measure?

• A.Maturity and cost
• B.The end-to-end service
• C.Functions
• D.Infrastructure availability

The consideration of value creation is a principle of which stage of the service lifecycle?

• A.Continual service improvement
• B.Service design
• C.Service transition
• D.Service strategy

In terms of adding value to the business, which one of the following describes service operation s contribution?

• A.Service value is modeled
• B.Measures for optimization are identified
• C.The cost of the service is designed, predicted and validated
• D.Service value is visible to customers