Identify the missing words in the following sentence.
The 'directing a project' process starts when [ ? ] and is triggered by the request to initiate a project.

• A.the 'starting up a project' process is completed
• B.the project mandate has been approved by the project board
• C.the project board has agreed the project strategies
• D.corporate, programme management or the customer have authorized a project

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Which step in the issue and change control procedure considers alternative options for responding to an issue that is being managed formally?

• A.Capture
• B.Examine
• C.Propose
• D.Decide

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Which describes a risk event?

• A.The area of uncertainty in terms of the threat or opportunity
• B.The derivation or sources of a potential risk to the project
• C.The achievement of a milestone on the project plan
• D.The sequence of events and actions that will be put in place if a risk occurs

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What does the communication management approach define?
1. How versions of products will be described on information sent to interested parties
2. How information should be sent to interested parties
3. How often information should be sent to interested parties
4. How the PRINCE2 roles will be combined during the project

• A.1 and 4
• B.1 and 2
• C.3 and 4
• D.2 and 3

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Which of the following statements about customer's quality expectations and acceptance criteria are true?
1. Customer's quality expectations form a specific and precise list of measurable criteria that a project product should meet in order to be acceptable to key stakeholders.
2. Acceptance criteria are often expressed in broad terms as a means to gain common understanding of general quality requirements.

• A.Only 1 is true
• B.Only 2 is true
• C.Both 1 and 2 are true
• D.Neither 1 or 2 are true

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