Free EXIN VERISME Exam Dumps Questions & Answers

Following the deployment of a new product or service, the service provider will provide ongoing support in its use to consumers.
Which element of the VeriSM model describes this provision of support?

• A.Provide
• B.Respond
• C.Define
• D.Produce

What is the first step in building a customer journey map?

• A.Plan
• B.Define
• C.Research
• D.Investigate

New technology has led to changes within organizations.
Which is one of these changes?

• A.Services that rely on traditional rigid management approaches are preferable to organizations.
• B.Services can be delivered from anywhere to anywhere.
• C.Services now undergo a more rigid functional change approach within organizations.
• D.Services are driven by stable management practices which discourage technology innovation.

How can Agile be used to support service management?

• A.For building products and services iteratively
• B.For easy acceptance of all service management practices across the entire organization
• C.To build all service management processes like traditional waterfall projects
• D.Agile cannot be used as it is a project management-only practice

How does DevOps advance service management practices?

• A.DevOps sets up the principles for service management practices.
• B.DevOps should be used only to develop new products and services.
• C.DevOps was established later than service management and therefore does not advance service management practices
• D.DevOps advances service management practices by shifting them to the left, making them leaner.