Free GAQM CTL-001 Exam Dumps Questions & Answers

Which of the following statements is true about good supervisors?

• A.They avoid making boastful statements
• B.They avoid acting superior
• C.They never accuse until they know the facts
• D.All of the above

Which of the following might be a barrier to communication?

• A.Negative body language
• B.Being very verbose when articulating your mental notions
• C.Speaking in a monotone voice
• D.All of the above

Negative cues are things that

• A.Feed the negative voice in your head
• B.Boosts the morale of the entire team
• C.Distract you from what you want to do
• D.Help you recognize what not to do

What does the term civilized disagreement mean?

• A.The team is comfortable with disagreement and shows no signs of avoiding it
• B.The team always works with a facilitator to meet their goals
• C.There is no such thing
• D.The team is uncomfortable with disagreement but is willing to move on

Which of the following is the last step in the (employee development) coaching model?

• A.Asking the employee what steps they will take to get where they want to be
• B.Asking where the employee thinks they are and where they want to be
• C.Asking the employee's opinion
• D.Giving feedback to the employee and asking how they might improve their process