Free Genesys GCP-GCX Exam Dumps Questions & Answers

Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)

• A.Chrome
• B.Internet Explorer
• C.Opera
• D.Firefox
• E.Safari

You cannot add variables to a script.

• A.False
• B.True

Which of the following Genesys Cloud CX features helps ensure that enough agents are in the right place at the right time?

• A.Workforce Management
• B.Queue Management
• C.Routing
• D.Reporting and Analytics

Sam wants to install the reporting app on his iPad to access metrics.
Which of the following apps does he need to install?

• A.Genesys Cloud CX Reporting
• B.Genesys Cloud CX User
• C.Genesys Cloud CX Supervisor
• D.Genesys Cloud CX Admin

A dynamic report on Genesys Cloud CX is a customizable report that allows the user to select the data and metrics that they want to include in the report and how it is presented

• A.False
• B.True