Free Genesys GE0-807 Exam Dumps Questions & Answers

Which statement is true?

• A.If busy treatments are played from a routing strategy while Customer is waiting for an available Agent, as soon as a target is available, the busy treatment is stopped.
• B.Recording is not possible from a routing strategy.

To connect to Media Server or Stream Manager, what type of DN must be created?

• A.Position
• B.Email
• C.Voice over IP Service
• D.voice treatment port

In the case where MSML is configured between SIP Server and Media Server, what is the SIP method used to carry information between them both?

• A.INFO
• B.MESSAGE
• C.T-Lib (Events/Requests)
• D.voice XML
• E.OPTION
• F.XML

Which of the statements about gcti DNs is correct? (Choose 2 answers)

• A.Gctl DN must be a VoIP Service DN type only
• B.GctiDN must have a name in the following format: 'gcti: :XXX' where XXX is the type of functionality presented by this DN
• C.Gcti DN can be a VoIP Service DN type
• D.Gcti DN can be a Trunk
• E.Gctl DN must have in a Annex tab 'TServer' Section an option service-type with following value: gcti::XXX' where XXX is the type of functionality presented by this DN

If the option 'auto-logout-ready' is set to true, in what state will the Agent be logged-out?

• A.only from not-ready state
• B.only from not-ready state except work-related modes such as Aftercallwork or LegalGuard
• C.from any state even if Agent is on call
• D.from any state except if Agent is on call