Free HP HP2-H28 Exam Dumps Questions & Answers

Which devices are covered by K2 Graphics support service line (printing)?

• A.HP Entry level Inkjet printers
• B.HP Tablets and Slates
• C.Corporate, Enterprise and Public sector HP Laserjet printers
• D.HP Designjet printers

What is an important business value proposition when selling HP Care Pack Services to Corporate, Enterprise, and Public Sector customers?

• A.The value of user advisory and premium services
• B.The benefits of HP Smart Friend
• C.Safeguarding their business with limited or no IT staff
• D.How HP services can positively impact their financial performance

Which type of service offerings are covered by HP Custom Integration services?

• A.BIOS configuration
• B.Maintenance Kit Replacement
• C.Per Incident
• D.Warranty Extensions

Which statement is true about selling services?

• A.The Global Services market is not growing.
• B.Usage and Care services are less profitable than selling the hardware alone.
• C.Consumers represent more than 85% of the total growth through 2014.
• D.Consumers do not want to buy services because they are only interested in hardware.

Which statement is true about Service Lines?

• A.All Printer Services lines are available for consumers who buy contractual services.
• B.8W support covers all business levels for Custom Integration Services.
• C.The 8W supportline is available for consumers.
• D.R4 Commercial support is only available to Small and Medium Business (SMB).