Free HP HP2-I47 Exam Dumps Questions & Answers

Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?

• A.HP Optimize Services
• B.HP Renew Services
• C.HP Collaborate Services
• D.HP Set Up Services

A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?

• A.An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.
• B.The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.
• C.HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
• D.An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.

An enterprise customer is interested in upgrading the PCs that its employees use. The IT manager does not have the staff to set the preferred boot order and network boot options on each individual PC.
Which HP Service would help this customer?

• A.Proactive Insights
• B.Hardware Support Onsite
• C.Defective Media Retention
• D.Custom System Setting Services

Name a service available within HP Hardware Support Offsite Return Services.
Remote problem diagnosis and support over the phone for immediate resolution Online status tracking during repair of product while at the repair center Guaranteed 24 x 7 support and next-day turnaround Ability to order replacement parts from HP for defective third-party components Explanation One of the services available within HP Hardware Support Offsite Return Services is A. Remote problem diagnosis and support over the phone for immediate resolution.
This service provides basic telephone technical assistance with installation, product configuration, setup, and problem resolution. HP will work with the customer remotely to isolate the hardware problem and determine the best course of action1.
If HP determines that the problem cannot be resolved remotely, HP will direct the customer to return the defective hardware product to an HP designated repair center, where HP will provide technical support. HP will also provide the return shipment of the repaired or replaced product to the customer's location1.
If you are interested in learning more about HP Hardware Support Offsite Return Services, you can visit the HP website2 or contact an HP representative for more details or assistance.

An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.
What should the Partner consider when discussing this deal with the customer?

• A.HP Manageability Services help with consistent, scalable, and secure software deployment.
• B.Users can install HP Client Security Manager on the HP devices as well as the third-party devices.
• C.HP Wolf Pro Security can be attached to the deal.
• D.HP Proactive Security includes services to implement and manage configuration policies.