Free HRCI PHR Exam Dumps Questions & Answers

The best data to review when improving organizational culture is:

• A.Employee feedback
• B.Leadership goals
• C.Team performance
• D.Individual attendance

An organization is implementing a new training curriculum to ensure employee competency in specific areas.
The long-term goal is to turn the curriculum into an internal certification program that will be used as part of career development and succession planning. A Senior IT Technician files a grievance with the union, claiming that the entire program is unfair since the technician is at the highest level of the position. Which of the following scenarios could result in an unfair labor practice?

• A.Transferring the employee to a lower-level position to allow for career progression
• B.Continuing to develop the program during the grievance proceedings
• C.Postponing the development of the program during the grievance proceedings
• D.Telling the employee they would not benefit from the program due to their level

The best measure of an outplacement program's success is the:

• A.Usage ratio of services.
• B.Cost to offer the services.
• C.Retention rate of remaining employees.
• D.Number of individuals hired into new jobs.

Which of the following assists in building connections to an organization's diversity, equity, and inclusion (DEI) goals?

• A.Targeted recruitment
• B.Career coach
• C.Employee resource group (ERG)
• D.Individual development plan

Which of the following should HR do when an employee requests an emotional support animal at work?

• A.Request that the employee supplies their provider's certification.
• B.Conduct an investigation to determine if an emotional support animal is needed.
• C.Ask employees in the work group if they have related allergies.
• D.Approve the request as required by the Americans with Disabilities Act (ADA).