Free IBM C2010-659 Exam Dumps Questions & Answers

Which three main capabilities are combined into IBM SmartCloud Control Desk?

• A.Service Request Management, Discovery Management, Problem Management
• B.Asset Management, Network Management, Event Management
• C.Change Management, Contract Management, Performance Management
• D.Asset Management, Change Management, Service Request Management

An IBM SmartCloud Control Desk (SCCD) system will be deployed with a new IBM Tivoli Directory Server (TDS) and WebSphere Application Server. Which two options must be selected during SCCD and its middleware installation in order to maintain the security group in TDS? (Choose two.)

• A.Use IBM Maximo internal authentication
• B.Defer the update of the IBM Maximo database
• C.Use application server and LDAP for authentication only
• D.Secure the J2EE server using the Directory Server
• E.Use application server and LDAP for authentication and user/group management

Using IBM SmartCloud Control Desk what would be the logical application for an end user to create a record for a user issue?

• A.Report an Issue
• B.Service Request
• C.Incident
• D.Self Service Center

What is created once a user submits the Service Catalog Offering?

• A.A Catalog Order record
• B.A Purchase Request record
• C.A Purchase Order record
• D.A Service Request record

Which statement is true regarding configurations in the Security Group application?

• A.Each end user has one and only one Start Center.
• B.End users may go directly to the Service Request application after logging in.
• C.Limits and tolerances are defined at the system level.
• D.The member of a security group that has the option selected Independent of Other Groups? Cannot be a member of other security groups.