You are coaching Marcy, a new business analyst for your organization, on business analysis processes. Marcy is concerned about the define solution scope process, especially the implementation approach element. Which of the following statements best defines the implementation approach element for Marcy?

• A.The implementation approach is described in terms of the major features and functions thatare to be included.
• B.The implementation approach defines major business and technical dependencies that impose constraints to the effort to deploy the solution.
• C.The implementation approach describes the new capabilities required to meet the business need.
• D.The implementation approach describes how the chosen solution approach will deliver the solution scope.

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An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:
1. There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding of business requirements.
2. Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.
3. Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.
What analysis approach must the BA use to determine changes required to address the training needs?

• A.Root cause
• B.Future state
• C.Market
• D.Decision

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Which of the following is a conversation between one or more speakers centering on one specific topic?

• A.Feedback loop
• B.Presentation
• C.Survey
• D.Formal requirements review

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An organization has a procedure for receiving requests from its customers: investigating each and then replying with an answer. The general manager asks a business analyst (BA) to identify ways to improve the current practice because it takes too long for the requests to be answered.
Which of the following techniques will the BA use to review the tasks?

• A.Data Modeling
• B.Business Case
• C.Item Tracking
• D.Process Analysis

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A business analyst (BA) conducts a business rules analysis exercise to identify the organizational rules constraining the project. In addition to existing regulations and contracts, what else does the BA check?

• A.Permissions matrix
• B.Business case
• C.Policies
• D.Backlogs

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