When stakeholder collaboration is not properly managed, poor relationships can have the following damaging effect on business analysis:

• A.strong negative reactions to obstacles.
• B.lack of support for organizational goals.
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• C.resistance to approving elicitation results.
• D.failure to meet project deadlines.

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You are being mentored by a senior colleague. As part of an initiative, your colleague has suggested that you seek a better understanding of the business need. Which task will provide the desired outcome?

• A.Begin to engage stakeholders in elicitation activities.
• B.Conduct interviews with stakeholders.
• C.Conduct an analysis of the current state.
• D.Define the desired future state.

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What is the optimum group size for brainstorming?

• A.It doesn't matter how many individuals as long as the project manager is included
• B.The more individuals the better
• C.Six to eight individuals who represent a range of backgrounds
• D.A maximum of three individuals with a deep knowledge of the subject

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(You are tasked with determining gaps in a company ' s ability to meet needs in its current state, and then prioritizing those gaps in relation to both value and risk. Which technique should you use to accomplish this objective effectively?)

• A.Performing business capability analysis
• B.Benchmarking against competitors
• C.Conducting a market capability survey
• D.Developing a SWOT analysis

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Elicitation results need to be confirmed to ensure:

• A.stakeholders are encouraged to work towards a common goal.
• B.information relevant to change is explored, drawn out and identified.
• C.scope of elicitation activity is understood and the right technique is selected.
• D.information gathered is accurate and consistent with other information.

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