Which of the following is the BEST way to determine if IT is delivering value to the business?

• A.Distribute surveys to various end users of IT services.
• B.Interview key IT managers and service providers.
• C.Review IT service level agreement (SLA) metrics.
• D.Analyze downtime frequency and duration.

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A trojan horse simply cannot operate autonomously.

• A.true
• B.false

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In a public key infrastructure, a registration authority:

• A.verifies information supplied by the subject requesting a certificate.
• B.issues the certificate after the required attributes are verified and the keys are generated.
• C.digitally signs a message to achievenonrepudiation of the signed message.
• D.registers signed messages to protect them from future repudiation.

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To ensure that audit resources deliver the best value to the organization, the FIRST step would be to:

• A.schedule the audits and monitor the time spent on each audit.
• B.train the IS audit staff on current technology used in the company.
• C.develop the audit plan on the basis of a detailed risk assessment.
• D.monitor progress of audits and initiate cost control measures.

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Once an organization has finished the business process reengineering (BPR) of all its critical operations, an IS auditor would MOST likely focus on a review of:

• A.pre-BPR process flowcharts.
• B.post-BPR process flowcharts.
• C.BPR project plans.
• D.continuous improvement and monitoring plans.

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