What term refers to an artifact associated with the execution of a process?

• A.A Process Outcome
• B.A Work Product
• C.A Process Purpose
• D.A Base Practice

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Which of the following would BEST help to determine whether intended outcomes of IT governance are being achieved?

• A.Reviewing business satisfaction survey results
• B.Reviewing the balanced scorecard
• C.Reviewing the governance business case

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Who is an internal stakeholder?

• A.Business partner
• B.Shareholder
• C.Business process owner
• D.Regulator

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Which option is an environmental factor which the enterprise is dependent upon when designing its implementation plan?

• A.Capabilities & available resources
• B.Effective communication of the necessary changes
• C.Focusing on quick wins and improvements
• D.Tailoring COBIT to fit the unique context of the enterprise

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Which of the following COBIT components includes a list of artifacts with links to relevant governance and management practices?

• A.Information flow and items
• B.Policies and procedures
• C.Organizational structures

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