Jane, the Director of Sales, contacts you and demands that you add a new feature to the software your project team is creating for the organization. In the meeting she tells you how important the scope change would be. You explain to her that the software is almost finished and adding a change now could cause the deliverable to be late, cost additional funds, and would probably introduce new risks to the project. Jane stands up and says to you, "I am the Director of Sales and this change will happen in the project." And then she leaves the room. What should you do with this verbal demand for a change in the project?

• A.Include the change in the project scope immediately.
• B.Direct your project team to include the change if they have time.
• C.Do not implement the verbal change request.
• D.Report Jane to your project sponsor and then include the change.
• E.Explanation:
  This is a verbal change request, and verbal change requests are never implemented. They introduce risk and cannot be tracked in the project scope. Change requests are requests to expand or reduce the project scope, modify policies, processes, plans, or procedures, modify costs or budgets or revise schedules. These requests for a change can be direct or indirect, externally or internally initiated, and legally or contractually imposed or optional. A Project Manager needs to ensure that only formally documented requested changes are processed and only approved change requests are implemented.

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Improvements in the design and implementation of a control will MOST likely result in an update to:

• A.risk tolerance
• B.risk appetite
• C.inherent risk
• D.residual risk

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Calculation of the recovery time objective (RTO) is necessary to determine the:

• A.annual loss expectancy (ALE).
• B.priority of restoration.
• C.point of synchronization.
• D.time required to restore files.

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You are the project manager of RFT project. You have identified a risk that the enterprise's IT system and application landscape is so complex that, within a few years, extending capacity will become difficult and maintaining software will become very expensive. To overcome this risk the response adopted is re-architecture of the existing system and purchase of new integrated system. In which of the following risk prioritization options would this case be categorized?

• A.Deferrals
• B.Quick win
• C.Business case to be made
• D.Contagious risk
• E.Explanation:
  This is categorized as a Business case to be made because the project cost is very large. The response to be implemented requires quite large investment. Therefore it comes under business case to be made.

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