Which component of ITIL involves handling anything that can impact services for either internal or public users?

• A.Incident management
• B.Deployment management
• C.Problem management
• D.Change management

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Which of the following aspects of cloud computing would make it more likely that a cloud provider would be unwilling to satisfy specific certification requirements?

• A.Regulation
• B.Multitenancy
• C.Virtualization
• D.Resource pooling

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Key maintenance and security are paramount within a cloud environment due to the widespread use of encryption for both data and transmissions.
Which of the following key-management systems would provide the most robust control over and ownership of the key-management processes for the cloud customer?

• A.Remote key management service
• B.Local key management service
• C.Client key management service
• D.Internal key management service

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In the cloud motif, the data processor is usually:

• A.The party that assigns access rights
• B.The cloud access security broker
• C.The cloud customer
• D.The cloud provider

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How many additional DNS queries are needed when DNSSEC integrity checks are added?

• A.Three
• B.Zero
• C.One
• D.Two

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