Which of the following are distinguishing characteristics of a managed service provider?

• A.Be able to remotely monitor and manage objects for the customer and proactively maintain these objects under management.
• B.Have some form of a help desk but no NOC.
• C.Be able to remotely monitor and manage objects for the customer and reactively maintain these objects under management.
• D.Have some form of a NOC but no help desk.

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What concept and operational process must be spelled out clearly, as far as roles and responsibilities go, between the cloud provider and cloud customer for the mitigation of any problems or security events?

• A.Incident response
• B.Problem management
• C.Change management
• D.Conflict response

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One of the main components of system audits is the ability to track changes over time and to match these changes with continued compliance and internal processes.
Which aspect of cloud computing makes this particular component more challenging than in a traditional data center?

• A.Portability
• B.Virtualization
• C.Elasticity
• D.Resource pooling

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Which format is the most commonly used standard for exchanging information within a federated identity system?

• A.XML
• B.HTML
• C.SAML
• D.JSON

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Data labels could include all the following, except:

• A.Distribution limitations
• B.Multifactor authentication
• C.Confidentiality level
• D.Access restrictions

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