Free ISTQB CT-UT Exam Dumps Questions & Answers

Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

• A.Statutory Code of Practice
• B.Functional requirements
• C.Usability standards
• D.Opinion of the management

You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI

• A.i, ii and iii are true
• B.ii & iii are true, i is false
• C.i & ii are true, iii is false
• D.i is true, ii & iii are false

Which of the following is a key activity in a usability test session?

• A.Moderate the usability test
• B.Extract usability findings and recommendations
• C.Test the set up and modify the test script if needed
• D.Talk to the participant during the completion of a task

Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?

• A.Interview users, iteratively develop prototypes, and evaluate the software
• B.Interview users, develop the software, and perform acceptance test
• C.Define requirements, develop the software, and perform acceptance test
• D.Iteratively develop prototypes, perform expert reviews, and integrate found issues

A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

• A.User control and freedom
• B.Help and documentation
• C.Aesthetic and minimalist design
• D.Visibility of system status