Free ITIL ITIL-4-Transition Exam Dumps Questions & Answers

An organization's lead times and the flow of tasks across value streams are being impacted because tasks often sit waiting in queues.
Which technique can be used to overcome this challenge?

• A.Increasing batch sizes
• B.Clarifying definition of done'
• C.Limiting work-in-progress
• D.Introducing a push system

From the perspective of a service provider how does the digital product lifecycle start?

• A.With the onboard mg of customers
• B.With the co creation of value
• C.With the exploration of market opportunities
• D.With the offboarding of customers

Which of the following statements about change authorization is CORRECT?

• A.Ensuring that changes are authorized after deployment is done by the change authority
• B.Every time a standard change is requested a change authority is assigned
• C.The change type and model is the basis for assigning the change authority
• D.The technician making an emergency change can authorize such changes

A large service provider with many staff has built a relationship with a customer and agreed a 10-year contract.
Both organizations have shared information freely and responded to requests. Which is MOST LIKELY to be a threat to maintaining the relationship?

• A.Changes in service provider and customer staff
• B.Scheduling interactions between customer and service provider
• C.Failing to deal with communication in a timely fashion
• D.Failing to explain service provider action that impact the customer

What are the KEY stakeholder groups that service providers should cooperate with?

• A.Developers
• B.Relationship managers
• C.Customers
• D.Suppliers