You are tasked with setting up Case management in the Dynamics 365 for Finance and Operations deployment for your organization.
Your organization must use cases to track defect and enhancement reports for products, so that engineers can improve products over time. Only appropriate employees within the organization should have access to cases and related information.
* Call center employees create thousands of service cases and ensure that the proper resources are allocated for each service.
* Service department employees fix cases created by the call center and create cases for defects and enhancement suggestions when they identify them.
* Engineers review the cases from the service department while planning and designing the next version.
You need to configure the tool to enable tracking of service cases and product defects and enhancements.
Which Case management settings should you choose for each category or categories? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are developing a file-based integration to Dynamics 365 Finance.
Microsoft Excel files with 15,000 or more records need to be imported into the system periodically by individual users. The records need to be imported in full within a 5-minute approved window.
You need to determine how to accomplish the import into the system.
Solution: Import the data by using the recurring data integrations API.
Does the solution meet the goal?

• A.Yes
• B.No

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You are a Dynamics 365 for Finance and Operations system administrator for a United States-based corporation that is expanding to other regions.
You set up a new legal entity for Brazil.
You need to enable localization for Brazil in the new legal entity.
What should you do?

• A.Create a new entity in the system with your corporate address and set the user language preferences for Brazil.
• B.Create a new entity with your corporate address in the system, and then update the address to the Brazil office address.
• C.Create a new Lifecycle Services project.
• D.Create a new configuration key and associate it with the Brazil localization.
• E.Create a new legal entity with the Brazil office address in the system, and then set preferences according to the user.

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A company implements Dynamics 365 for Finance and Operations.
You set up a conference room pilot. You must configure the pilot with information from another instance by using the Data management tool.

Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each selection is worth one point.

Correct Answer:

Explanation

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You are a system administrator using Dynamics 365 for Finance and Operations.
You are responsible for troubleshooting workflows.
You need to determine where workflows are failing based on error messages.
Which runtime is raising the error when the following activity and error occurs? To answer, select the appropriate runtime in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/fin-and-ops/organization-administration/workflow-system-architecture

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