Free Microsoft MB-340 Exam Dumps Questions & Answers
| Exam Code/Number: | MB-340Join the discussion |
| Exam Name: | Microsoft Dynamics 365 Commerce Functional Consultant |
| Certification: | Microsoft |
| Free Question Number: | 62 |
| Publish Date: | Sep 28, 2026 |
| # of views: | 5947 |
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders, issue credits, place orders on hold, and provide warranty support.
Call centers must meet the following requirements:
User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing All agents must be able to offer directed selling All agents must be able to change the sales price of an item during order entry All refunds must be applied to the account for the customer who made the purchase You need to configure call center functionality.
Solution: Create a call center and add User1 and User2 as channel users.
Create another call center and add User3 as a channel user.
For each call center select Set up and then Payment methods. Create a payment method and set the function to Normal.
Does the solution meet the goal?
A company implements Dynamics 365 Commerce to manage physical stores and online commerce channels.
Commerce Headquarters is unable to retrieve transactions captured in the online channel.
You need to configure the system to retrieve the transactions.
Which processes should you use? To answer, drag the appropriate processes to the correct requirements. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company uses a Dynamics 365 Commerce call center.
You need to restrict which agents can perform price overrides. You must also set limits on the value of the overrides.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You need to configure the POS layout to include a process to retrieve the customer transaction for pickup in the store.
Which operation should you use?
A company uses Dynamics 365 Commerce.
The company wants to provide a special offer to a group of customers. This group of customers will receive a promotional code by email.
The special offer gives customers a 10 percent discount on their next order. To qualify for the offer, the order must have a value of over $100. The promotional code must be entered when customers submit their next order.
You need to configure the special offer. Which four actions should you perform in sequence?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
| MB-340 Dumps Other Version | QA's | Publish Date |
| Microsoft.MB-340.v2022-09-19.q22 | 22 | Sep 19, 2022 |
| Microsoft.MB-340.v2022-01-21.q20 | 20 | Jan 21, 2022 |