Free Microsoft MB-600 Exam Dumps Questions & Answers
| Exam Code/Number: | MB-600Join the discussion |
| Exam Name: | Microsoft Power Apps + Dynamics 365 Solution Architect |
| Certification: | Microsoft |
| Free Question Number: | 58 |
| Publish Date: | Aug 08, 2026 |
| # of views: | 3692 |
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A company provides professional development certifications to technologists around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service.
The company must increase productivity for call center employees. The solution must meet the following requirements:
* Handle multiple customer interactions at once.
* Ensure that users can access information from several business applications.
* Interact with customers by using the following channels: chat, phone calls, emails, and online reviews.
* Implement all functionality in a single interface.
You need to recommend a solution that meets the requirements of the company.
What should you recommend?
You need to provide the IT team and managers with a mobile solution. How many apps should you recommend?
You are the solution architect on a Dynamics 365 Customer Service implementation.
The organization requires the following for the implementation:
Define the key non-function requirements for the customer services team.
Achieve business objectives from the future Dynamics 365 Customer Service solution.
You need to identify the top three non-function requirements for the organization.
Which three non-functional requirements should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information into Dynamic 365 Sales.
You need to recommend a data-loading solution.
What should you recommend?
A company is using Dynamics 365 Sales with Microsoft Power Platform. The final solution must consist of the following:
* Dynamics 365 for tablets app
* Power Bl dashboards and reports to display sales quotas and other metrics for internal users
* A PFX-compliant canvas app for external contractors to view and update project tasks from a Microsoft SharePoint list You need to recommend a security solution that achieves the data encryption requirement. Which two solutions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.