Free Microsoft MB-910 Exam Dumps Questions & Answers

You use Dynamics 365 Field Service.
Each time a customer contacts a call center to request service, you plan to send a technician to the customer's location. You receive a service request and create a work order.
You need to identify the next step in the process. What should you do next?

• A.Review and close the work order.
• B.Generate an invoice.
• C.Adjust inventory values.
• D.Schedule and dispatch the work order.

You plan to use Dynamics 365 Sales to manage an online training business.
Data for users who take training courses will be stored in a contact table using built-in tools.
You need to determine where to store new data.
Which locations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

You use Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights - Data.
Select the answer that correctly completes the sentence.

Correct Answer:

A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.
Which two actions can the company perform using out-of-the-box features? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A.Schedule and publish social posts.
• B.Create email templates for LinkedIn messages.
• C.Generate leads from LinkedIn.
• D.Create and publish events on LinkedIn.

A potential customer delays their decision to commit to a big multi-year contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?

• A.Market Insights
• B.Power Virtual Agents
• C.Customer Service Insights
• D.Sales Insights