Free Microsoft MB2-718 Exam Dumps Questions & Answers

Which three statements regarding Voice of The Customer are true. Each correct answer presents a complete solution.

• A.Collateral, such as themes and images, can be stored as web resources and included in solutions.
• B.Surveys can be included in solutions.
• C.Each new environment requires the creation of configuration records.
• D.Each survey contains three forms.
• E.The survey definition is stored in Microsoft Azure. The survey response is temporarily stored in Azure Service Bus then later retrieved and stored in Microsoft Dynamics 365.
  Survey responses are deleted from Azure Service Bus after they are stored in Microsoft
  Dynamics 365.

You manage a Microsoft Dynamics 365 deployment for Contoso, Ltd.
You need to provide users the URL to their Microsoft Dynamics 365 Online interactive service hub.
What is the URL format for the Microsoft Dynamics 365 Online interactive service hub?

• A.https://contoso.crm.dynamics.com/XRMServices/2011/Discovery.svc
• B.hnps://www.microsoht.com/en-US/crynamics/crm-custo-customer-center/interactive- service-hub-user-s-guide.aspx#bkmk_Access
• C.https://contoso.crm.dynamics.com/main.aspx
• D.https://contoso.crm.dynamics,com/engagementhub.aspx

You have a Microsoft Dynamics 365 environment You implement Field Service. You need to check the work order instructions in the Field Service mobile app. Which tab on the work order contains instructions?

• A.Incidents
• B.Info
• C.Other
• D.Booking

You have a Microsoft Dynamics 365 environment You implement Field Service.
A user named User1 is creating an agreement User1 attempts to set the agreement booking dates and agreement invoice dates but reports that the options are disabled.
You need to resolve the issue.
What should you do?

• A.In System Settings, set the Fiscal Year End.
• B.Set the work order duration.
• C.Set the agreement status to Active.
• D.Add the Customer Service Representative role to User1.

Which two security roles are created when you install the Field Service application? Each correct answer presents a complete solution.

• A.Field Service Administrator
• B.Field Service Dispatcher
• C.Field Service Representative
• D.Field Service Read Only