Free Microsoft MB2-868 Exam Dumps Questions & Answers

In Microsoft Dynamics CRM 2011, the currency on an existing open opportunity is incorrect.
The opportunity has no opportunity products.
What should you do?

• A.Create a copy of the opportunity, change the currency on the copy, and then delete the original opportunity.
• B.Open the opportunity, and then change the currency.
• C.Change the default currency for your user account. Then open the opportunity and run the Recalculate Opportunity command.
• D.Create a new opportunity that has the correct currency, and then delete the original opportunity.

In Microsoft Dynamics CRM 2011, you need to create an account, a contact, and an opportunity from a lead. What should you do?

• A.Qualify the lead and convert it to an account, a contact, and an opportunity.
• B.Qualify the lead and convert it to an account. Create the contact and the opportunity with the values of the lead, and then attach them to the account.
• C.Qualify the lead and convert it to an account and a contact. Create the opportunity with the values of the lead, and then attach it to the account.
• D.Create the account, the contact, and the opportunity with the values of the lead. Then attach the contact and the opportunity to the account.

A company uses a multitenant deployment of Microsoft Dynamics CRM 2011.
When you schedule a service activity, the scheduler offers appointments at unexpected times.
You discover that the times correspond to the wrong time zone.
You need to set the time zone so that service activity appointments are offered at the correct times, without
impacting other organizations.
Where should you set the time zone?

• A.on the General tab of the Personal Options dialog box
• B.in the facility work hours settings
• C.in the facility settings
• D.in the Date and Time settings of the Microsoft Dynamics CRM server

You are configuring the Sales module in Microsoft Dynamics CRM 2011.
Which of the following components must be configured before you can add a product to the catalog?

• A.currency
• B.discount list
• C.unit group
• D.price list

In Microsoft Dynamics CRM 2011, you need to create a new quote for a customer.
The new quote is for products that are used in an existing opportunity for a different customer.
What should you do?

• A.Copy the existing opportunity and create the new quote directly from the new opportunity.
• B.Create the new quote and relate the existing opportunity.
• C.Create the new quote directly from the existing opportunity.
• D.Create the new quote and get the products from the existing opportunity.