Free NAHQ CPHQ Exam Dumps Questions & Answers

Which of the following is a purpose of a Pareto chart?

• A.creating a graphical display of the process flow
• B.sorting data categories by frequency to enable prioritization
• C.showing central tendency and variability of a data set
• D.examining relationships between variables during a snapshot of time

Which of the following could be used as an outcome measure during indicator development?

• A.required diagnostic testing performed before medication was prescribed
• B.staff adherence to a standard of practice
• C.laboratory compliance with policy and procedure for drawing peak and trough levels
• D.complication rate for a specific surgical procedure

Data from an incident reporting system compares incident rates for one facility to similar facilities:
After reviewing the graph, which of the following should be done first?

• A.Perform additional analysis on falls data.
• B.Research best practices.
• C.Review medication processes.
• D.Share data with the governing body.

An example of a clinical care process measure is:

• A.30-day readmission rate
• B.Administration of beta blocker
• C.Case mix mortality
• D.Patient experience

Once pilot testing is complete and the actions are determined to be effective, which of the following is the next step using a rapid cycle methodology?

• A.Defining scope
• B.Benchmarking
• C.Setting aims
• D.Spreading change